The Royal Institution of Chartered Surveyors (RICS) is introducing its quality standard for companies in Continental Europe. The ‘regulated by RICS’ designation provides a system to ensure compliance with the organisation’s requirements and deal with complaints. RICS pioneered the designation in the UK two years ago. RICS president Robert Peto told PropertyEU at EXPO REAL in Munich that 10,000 firms in the UK now carry the ‘regulated by RICS’ stamp on their letterhead.